Shipping policy
SHIPPING
Jean Pierre Jewelers offers insured, overnight shipping with signature required upon delivery. Orders greater than $1,000 will be shipped at no charge to our customers. In stock items will be shipped out within 1-2 business days with protective packaging, insurance, tracking and signature required. Out of stock or back orders may take up to 8 weeks for production and delivery. If an item ordered is not in stock, the customer will receive an email notification with an estimate on arrival. At this time, Jean Pierre Jewelers does not offer international shipping.
ORDER STATUS
We will email order status updates to the email address provided at check-out. Updates include order confirmation, shipment confirmation and tracking details, as well as notification of any delays or requests for additional information. All order questions, concerns, and updates should be addressed to info@jeanpierrejewelers.com or you may call during business hours, (818) 347-5500. You are also able to check order status by logging into your Jean Pierre Jewelers account.
SALES TAX:
Jean Pierre Jewelers charges sales tax. The sales tax rate depends on city and county guidelines.
PRICING
All Jean Pierre Jewelers prices are our current Suggested Retail prices. Prices are subject to change. Jean Pierre Jewelers reserves the right to correct pricing errors.
TYPOGRAPHICAL ERRORS
In the event a good or service to be provided by Jean Pierre Jewelers (Goods) is listed on this website at an incorrect price or with incorrect information due to typographical error or errors in pricing or product information received from our suppliers, Jean Pierre Jewelers shall have the right to refuse or cancel any orders placed for products listed at the incorrect price.